Privacy Policy

1. Information We Collect

We collect only the information necessary to provide our service:

• Business owner information (name, email, phone number)
• Customer contact information provided by you (name and phone number)
• Message interaction data (delivery, clicks, responses)
• Basic usage data (timestamps, events, and activity)

We do not collect unnecessary personal data.

2. How We Use Information

We use collected data to:

• Send review request SMS messages on your behalf
• Deliver and track message performance (sent, delivered, clicked)
• Improve timing, messaging, and system performance
• Provide customer support

3. SMS Communications

Hatsoffly sends SMS messages only when triggered by your business workflow (e.g., after a job is completed or payment is received).

We do not send unsolicited messages.

Message frequency varies based on your business activity.

4. Data Sharing

We do not sell or share personal information with third parties for marketing purposes.

We only share data with service providers required to operate the platform (such as SMS delivery providers like Twilio), strictly for service functionality.

5. Data Retention

We retain data only as long as necessary to provide the service and improve system performance.

6. Data Security

We implement reasonable safeguards to protect your data. However, no system is completely secure.

7. Your Rights

You may request access, correction, or deletion of your data by contacting us.

8. Contact

If you have questions, contact us at: support@hatsoffly.com

9. Updates

We may update this policy from time to time. Continued use of the service means you accept the updated policy.